Who TechBuddy helps
For owners & managing directors
What does it cost you that your company doesn't know what it knows?
What holds you back today
- Your company's know-how lives in a few people's heads - and every departure takes a piece of it.
- A new hire takes half a year to become independent; seniors keep explaining instead of doing their own work.
- You'd like to use AI - but you don't have a team to build and run it.
What TechBuddy solves for you
- Know-how stays in the company: captured, searchable, with verifiable sources.
- You calculate the savings up front and know the price in advance - no per-user licences.
- No AI team needed: we run, monitor and improve it.
For operations & support leads
How much of your team's time do the same questions swallow?
What holds you back today
- Half the questions hitting your team are the same ones over and over - eating your best people's capacity.
- Escalations end up with your two busiest seniors; everything else waits.
- You can't see what people ask or where the documentation falls short.
What TechBuddy solves for you
- TechBuddy handles the routine questions - your team solves only what matters.
- Manager insights: the most common questions, documentation gaps, assistant usage.
- Deployed without replacing your systems - we connect to what you already have.
For technical experts
When did you last have a full day for actual expert work?
What holds you back today
- Every few minutes someone interrupts you about something that's in the manual.
- You've been answering the same questions for years - and still nobody writes them down.
- You don't trust generic chatbots: they make things up and show no source.
What TechBuddy solves for you
- Colleagues ask TechBuddy first - only the interesting cases reach you.
- Every answer cited: manual page, resolved ticket, document. Verify in one click.
- When the sources don't hold the answer, TechBuddy admits it - and you can teach it.
For a manufacturer's customer support
How do you handle customer questions when you only have a handful of experts?
What holds you back today
- B2B customers and partners ask your few domain experts directly - and they don't have time for every case.
- Answers take days; evenings and weekends nobody responds.
- Partners abroad need answers in their own language.
What TechBuddy solves for you
- TechBuddy answers customers right on your website - from the complete product documentation, with citations.
- Only real escalations reach your experts; the assistant handles the routine 24/7.
- It answers in the asker's language - Czech, English, German and more.
That's exactly how control-systems maker Tecomat opens TechBuddy to its customers and partners.