Get your know-how out of heads and drawers.
And give it to the whole company.
TechBuddy turns your manuals, resolved tickets and senior experience into one AI assistant that answers technical questions in seconds - and cites its sources.
Trusted by teams at
Innovators in industrial tech
Your best knowledge is trapped - and it's costing you every day.
Sound familiar? Manuals sit on a drive, fixes live in old tickets, and the rest is in people's heads. Finding the right answer is slow - and when an expert leaves, their know-how leaves with them. You already have a shared drive, ticketing and a wiki - and an answer still takes half an hour.
The cost of the status quo
of a technician's day disappears into searching manuals, tickets and asking colleagues.
to track down a single technical answer the old way - before any real work starts.
to onboard a junior to independent work, while seniors keep answering the same questions.
What TechBuddy changes
- One source of answers - from your manuals, tickets and senior know-how.
- Answers in seconds, each backed by a citation your team can verify.
- Fewer escalations to seniors and faster onboarding for newcomers.
You bring the documents. We do the rest.
Your public website and existing documents are all we need to start - no data project, no migration.
Intro meeting
A TechBuddy introduction with a live demo on real examples - and what you want to solve.
Bring what you have
Manuals, SOPs, resolved tickets, your public website - TechBuddy reads what already exists. No rewriting, no migration.
Pilot on your data
Within days your team tries a working version on your own data - every answer cited, no commitment.
Rollout to production
Scale to all data and teams, connect the systems where your knowledge lives - answers stay current.
Continuous improvement
TechBuddy flags documentation gaps and grows with every use - we handle the operations.
Pilot
We set it up on part of your data so you can try it out, see the results for yourself, and decide if it's right - before committing to anything.
Full solution
We connect all your sources and roll it out to your whole team, so everyone gets reliable, ready-to-use answers every day.
We support these technologies
SQLand moreTechnical answers your team can trust - without building the system yourself.
Highly accurate answers you can depend on.
Ask a hard technical question and get a precise, trustworthy answer - not a plausible-sounding guess.
- Precise on hard questions. Accurate, dependable answers even on the complex technical problems that trip up generic AI.
- Every answer is sourced. See the exact manual page or ticket behind it, and verify it in one click.
- All your knowledge, combined. Manuals, tickets, emails, catalogues and more - many formats and sources, unified into one place to ask.
TechBuddyError A14 indicates a sensor connection issue.
- 1. Restart the device and check the power supply [1]
- 2. Inspect connector C_27 for a loose contact [2]
fewer inbound support calls
A customer-facing assistant deflected repetitive questions - without adding headcount.
Read the case studyA month-long pilot before you fully commit.
We're confident it's the best solution on the market - so we let you run a full one-month pilot on your own data for a small fee, then decide whether to commit. No strings.
This isn't our first AI system - it's a decade of them.
Built by DataSentics, one of Czechia's leading data & AI companies.
10
years of production AI
300+
delivered projects
Real deployments, measurable results.
Large-scale tech support for HPC
Technical support at scale for an HPC platform – TechBuddy answering across complex product documentation so the team keeps up with the volume. Story in the making.
Coming soonAn internal assistant over technical know-how
Czech ventilation and heat-recovery manufacturer ATREA is rolling TechBuddy out over its documentation and technical know-how. Story in the making.
Coming soonSee the payback - then check the fit in 60 seconds.
Put in your team's numbers to see the payback - and how strong a fit TechBuddy is for you.
Your situation
PDFs, Excel files and a wiki - several formats.
The more scattered your knowledge, the more TechBuddy helps.
€83,000saved annually
after TechBuddy fees
4,318
hours freed / year
≈ 2.5
FTEs of capacity released
7.9×
savings vs. TechBuddy cost
Scattered, high-volume knowledge is exactly where TechBuddy pays off fastest.
Suggested plan
Starter · €1,000/month
And the things you can't put a number on
Knowledge becomes accessible
Every answer is findable in seconds - no more digging through drives, tickets and inboxes.
Experts do expert work
Your key people stop fielding repetitive questions - inside and out - and focus on what matters.
Know-how stays in-house
Hard-won experience is captured and searchable, even when people move on.
An indicative estimate, not a quote. We count 15–35 minutes saved per answered question, 3–8% of expert-team capacity released (a Central European technical expert costs ~€40,000 a year fully loaded, i.e. ~€22/hour), and we subtract the suggested plan's annual fee. Documentation beyond the plan: one-off credits of €30 per 1,000 pages. We'll work out the exact number for your operation on the first call.
Why not generic AI - or building it yourself?
| Capability | ChatGPT / Copilot | Build in-house | TechBuddy |
|---|---|---|---|
Your technical data Manuals, tickets, wikis, SOPs | Public web only; no access to your docs | ~Possible, but months of RAG engineering | Connects existing sources - no migration |
Verifiable citations Every answer points to a source | Confident guesses; hard to verify | ~Depends on build quality | Page, ticket, or doc cited every time |
Purpose-built for technical content Tables, schematics, error codes | Hallucinations on nuanced questions | ~Requires specialized retrieval pipeline | Proprietary engine for technical accuracy |
Time to first value From kickoff to working assistant | ~Instant - but not your data | 12–18 months for a comparable build | Pilot in ~1 month; rollout ~2 months |
How do I fix error A14 on the Pro model?
Generic chat
Guess without a sourceError A14 can have several causes. Try restarting the device and checking the cabling.
TechBuddy
Backed by a sourceError A14 signals a sensor issue. Check connector C_27 and the sensor power supply.
Service manual PMT32 · p. 12
On generic questions, all three can help. The difference shows when the answer must come from your documentation - with proof.
Frequently Asked Questions
Answers to the most common questions about TechBuddy
We support:
- Technical documentation (PDF, Word)
- Historical tickets (Excel, CSV, JSON, Jira, SAP)Daktela, Helios
- Internal Wiki/articles
- Training materials (PPTX, videos)
- Websites (predefined domains where we can get the most up-to-date data)
- Schematics (support for standard image formats)
Do you have some specific data that you are unsure whether it fits? We would be happy to process your specific data for you.
Have more questions? Contact us